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Frequently asked questions

Where can I find my tracking number?

You'll find it in your dispatch confirmation email. It usually looks something like RV123456789GB.

How often is the status updated?

Tracking updates automatically every time your parcel moves to a new stage.

What does ‘Out for delivery’ mean?

Your parcel has left the local delivery depot and should arrive today between 09:00 and 18:00.

Is this information real?

No. This is a demonstration site and all statuses and events are simulated for testing purposes.